Privacy policy

At Coscots, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through coscots.us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with Coscots, we may collect information such as:

Information You Provide

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and purchase information

  • Information you provide when contacting customer support

  • Any other information you voluntarily provide to us

Payment Information

When you make a purchase, payment information is processed through our third-party payment providers.

Coscots does not directly store your complete credit or debit card number on our servers. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

2. Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Website interactions

  • Date and time of visits

  • Referring website or source

  • General usage information

This information helps us understand how visitors use our website and improve our services.

3. Cookies and Similar Technologies

Coscots and our service providers may use cookies and similar technologies to help our website function properly and provide a better shopping experience.

Cookies may be used to:

  • Keep products in your shopping cart

  • Remember certain preferences

  • Understand how visitors use our website

  • Improve website performance

  • Help us analyze website traffic

  • Support advertising and marketing activities where applicable

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

4. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Process payments

  • Ship your purchases

  • Provide order confirmations and updates

  • Provide customer support

  • Respond to questions and requests

  • Process returns, refunds, and exchanges

  • Improve our website, products, and services

  • Detect and prevent fraud, abuse, or unauthorized activity

  • Maintain website security

  • Comply with applicable legal requirements

  • Send promotional communications when you have permitted us to do so

5. Sharing Your Information

We may share necessary information with trusted third-party service providers that help us operate our business.

These may include:

  • Shopify and related ecommerce services

  • Payment processors

  • Shipping and delivery companies

  • Website hosting and technology providers

  • Analytics and website performance providers

  • Customer service providers

  • Marketing and advertising service providers, where applicable

  • Professional advisers or authorities when legally required

We only share information when reasonably necessary to provide services, operate our business, protect our customers and website, or comply with legal obligations.

We do not sell your personal information for money.

6. Shopify

Our online store is powered by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and process customer orders.

Information submitted through our website may be processed by Shopify and its service providers as necessary to provide ecommerce functionality, payment processing, security, and other services.

7. Payment Security

Payments made through our website are processed using third-party payment providers.

We use commercially reasonable measures to help protect information during transactions. However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

8. Order and Shipping Information

When you place an order, we use your name, shipping address, email address, phone number, and order information as necessary to process and deliver your purchase.

We may provide relevant information to shipping carriers and fulfillment providers so your order can be delivered successfully.

9. Marketing Communications

If you choose to receive promotional emails or other marketing communications from us, we may use your contact information to send information about products, offers, promotions, or other Coscots updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.

Even if you opt out of marketing communications, we may still send you essential transactional communications, such as order confirmations, shipping updates, refund information, or customer-service messages.

10. Third-Party Links

Our website may contain links to third-party websites or services.

Coscots is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, accounting, and regulatory requirements

When information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable legal and business requirements.

12. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your personal information is used or shared

  • Opt out of certain marketing communications

  • Exercise other privacy rights available under applicable law

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests in order to protect your information.

13. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.

14. California Privacy Rights

Coscots is committed to respecting applicable privacy rights under California law.

If California privacy laws apply to you, you may have additional rights regarding your personal information, including certain rights to access, correct, delete, or opt out of certain uses or sharing of personal information.

To exercise an applicable privacy right, please contact us using the contact information below.

We will process eligible requests in accordance with applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Coscots
74 E Willamette Ave
Fresno, California, United States

Email: Contact@coscots.us
Phone: +1 626-687-2376

Website: coscots.us