Shipping policy

At Coscots, we are committed to providing a straightforward and reliable shipping experience for our customers. This Shipping Policy explains how we process and deliver orders placed through coscots.us.

1. Shipping Destinations

We currently ship lawn mowers and other products available on our website to customers located within the United States.

At this time, we do not offer international shipping.

2. Shipping Cost

Standard Shipping: FREE

There are no additional standard shipping charges for eligible orders shipped within the United States.

The shipping cost displayed at checkout is the final shipping charge for your order unless otherwise clearly stated before you complete your purchase.

3. Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders are not normally processed or shipped on weekends or U.S. federal holidays.

Processing times may occasionally take longer during periods of high order volume, holidays, or circumstances outside our reasonable control.

4. Delivery Time

We offer:

Standard Shipping — FREE
Estimated delivery: 5–8 business days

The estimated delivery time begins after your order has been processed and shipped.

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the shipping carrier, destination, weather conditions, holidays, and other circumstances beyond our control.

5. Order Tracking

When your order has been shipped, we will provide tracking information when available.

You can use the tracking information to monitor the progress of your shipment through the applicable shipping carrier.

Please allow some time for tracking information to become active after the package has been handed to the carrier.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check your:

  • Full name

  • Street address

  • Apartment, suite, or unit number, if applicable

  • City

  • State

  • ZIP code

Coscots is not responsible for delays or additional costs caused by an incorrect or incomplete shipping address provided by the customer.

If you realize that your shipping information is incorrect, please contact us as soon as possible at Contact@coscots.us.

We will make reasonable efforts to update the address before the order is shipped, but we cannot guarantee that changes can be made after an order has been processed.

7. Delayed Shipments

While most orders arrive within the estimated delivery period, delays can occasionally occur.

Possible causes of delays include:

  • Severe weather

  • Carrier disruptions

  • Holidays

  • High shipping volumes

  • Incorrect or incomplete addresses

  • Events outside our reasonable control

If your order is delayed, please check the tracking information first. You may also contact us for assistance.

8. Lost or Missing Packages

If tracking shows that your package was delivered but you cannot locate it, please first check around your property and with household members, neighbors, or the carrier.

If you still cannot locate the package, contact us at Contact@coscots.us and provide your order number and tracking information.

We will work with you and, when appropriate, the shipping carrier to investigate the issue.

9. Damaged Packages or Products

If your order arrives damaged, please contact us as soon as possible.

Please provide:

  • Your order number

  • A description of the damage

  • Photos of the damaged product and packaging, if available

This information helps us investigate the issue and determine the appropriate resolution.

Depending on the circumstances, we may offer a replacement, return, refund, or another appropriate solution in accordance with our Return & Refund Policy.

10. Incorrect or Missing Items

If you receive an incorrect product or an item is missing from your order, please contact us at Contact@coscots.us as soon as possible.

Include your order number and details about the issue so that we can review your order and assist you.

11. Contact Information

If you have any questions about shipping or your order, please contact us:

Coscots
74 E Willamette Ave
Fresno, California, United States

Phone: +1 626-687-2376
Email: Contact@coscots.us
Website: coscots.us

We are happy to assist with questions regarding order processing, shipping, tracking, and delivery.

12. Changes to This Shipping Policy

Coscots may update this Shipping Policy from time to time to reflect changes to our shipping services or business practices.

Any updates will be posted on this page with a revised "Last Updated" date.